Brickify — Support & Accessibility
Rain or Shine Apps
For help with the app, recovery codes, or any other questions:
We aim to respond within 2 business days. If you are contacting us about a locked-out device, please include your device ID — shown on the recovery screen inside the app.
Try these steps in order:
Use a recovery code. Tap "Locked out?" on the bricked screen and enter one of the 3 codes you saved during setup. Each can only be used once.
Email us. Send your device ID to brickify@rainorshineapps.com and we can retrieve a code from our secure database.
Factory reset. Last resort — removes all restrictions and erases everything on the device.
Wondering what happens if Brickify is deleted, the phone is factory reset, or a new app gets installed? See Known limitations & accepted risks for the full, platform-by-platform breakdown — it's kept in one place so it stays accurate.
Yes — go to Setup inside the app. Both require re-entering your current PIN and second factor first.
Yes — app blocking, PIN verification, and recovery code checks all work completely offline. Internet is only needed for email 2FA codes and the new-app email notification.
Brickify is designed to be usable by everyone, including users who rely on assistive technologies.
All interactive elements have descriptive accessibility labels. The PIN keypad announces each digit and the current count of digits entered. Errors and lockout countdowns are read aloud automatically.
The app respects your system font size setting. Text scales across all screens without breaking layouts.
Brickify adapts to your system dark mode. All text meets WCAG AA contrast ratios in both light and dark modes.
The app does not rely on sound to convey information. All feedback is visual and available to screen readers. Fully usable with sound off or by deaf users.
All interactive elements are reachable via Switch Control (iOS) and external keyboards. Focus order follows a logical top-to-bottom sequence.
The emergency call button on the bricked screen is always visible and accessible regardless of bricked state or accessibility settings.
Email brickify@rainorshineapps.com with a description of the issue and the assistive technology you are using. We will respond within 5 business days.
Reusing an old phone is the whole point of Brickify, so if you're not sure whether a specific old iPhone or Android phone qualifies, see Which phones work? for the full model-by-model breakdown and why iOS 16 specifically is the cutoff.